1. Introduction

Welcome to Tulla Life, a provider of plant-based catering and wholesale meals. By accessing and using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

We provide plant-based catering for various events and occasions, as well as wholesale plant-based meals for businesses and retailers. All services are subject to availability and are provided at our discretion.

3. Orders and Payment

• Ordering: All orders must be placed through our website or authorized representatives. We reserve the right to refuse any order.

• Payment: Payment must be made in full at the time of order placement unless otherwise agreed upon. Orders will not be started without payment being completed first. We accept various payment methods as indicated on our website.

• Cancellation and Refunds: Cancellations must be made at least 14 days before the event for a full refund. Cancellations made within less than 14 days before the event will not be refunded. Refunds will be processed within 7 business days. If you do not agree to these terms, please do not use our website or services.

4. Dietary Information and Allergies

While we strive to accommodate dietary restrictions and allergies, we cannot guarantee that our meals are free from all allergens. It is the customer’s responsibility to inform us of any specific dietary needs or allergies.

5. Delivery and Setup

• Delivery: We offer delivery services within our designated area. Delivery charges may apply based on location.

• Setup: Our team will set up the catering at the event location if included in the service agreement. The client is responsible for providing a suitable setup area.

6. Wholesale Orders

• Minimum Orders: Wholesale orders are subject to minimum order quantities as specified on our website or order forms.

• Shipping and Handling: Wholesale orders will be shipped according to the agreed terms. Shipping and handling charges may apply.

• Damages and Returns: Any damages or discrepancies in wholesale orders must be reported within one days of delivery. Returns or exchanges will be handled on a case-by-case basis. We cannot guarantee returns on wholesale orders. Please keep this in mind while purchasing.

7. Liability

• Food Safety: We adhere to strict food safety standards. However, we are not liable for any adverse reactions to our meals. Consumers are responsible for verifying ingredient suitability.

• Event Issues: We are not liable for any damages or issues arising from the event's circumstances beyond our control, including but not limited to weather, venue conditions, or guest conduct.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, and images, is the property of Tulla Life LLC and is protected by intellectual property laws. Unauthorized use of any content is prohibited.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Los Angeles, California. Any disputes arising from these terms will be resolved in the courts of Los Angeles, CA.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Tulla Life LLC
Tullalife@gmail.com

13. Our products are designed to provide delicious and nutritious options for your diet. However, our products are not intended to diagnose, treat, cure, or prevent any medical conditions. Always consult with a healthcare professional before making any changes to your diet, especially if you have any underlying health issues.

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Tulla Life LLC | Date: 06/19/24